April 8, 2025 | 5 min read
Want AI to actually stick? Start with the right squad
Catherine Toms
AI Expert | Educator | Consultant
Learn how to drive adoption, engage stakeholders, and overcome resistance with our proven AI Squads framework.
How We’re Helping Businesses Build Smart AI Adoption Teams
AI isn’t just about technology — it’s about how it changes the way your team works.
That’s the bit many businesses miss.
They get excited about tools, buy licences, maybe run a workshop… then sooner or later, they hit a wall.
Why? Because no one owns it.
Or it gets quietly handed to “the AI person” who’s already stretched.
Or there are too many pilots, but no plan to scale.
The result? A scattergun approach. Pilot purgatory. Not much to show for it.
Change is hard – that’s why the best teams tackle that first.
Right now, change management is having a bit of a renaissance.
AI isn’t a plug-and-play rollout — and it’s not just about automating what we do today for a few productivity wins.
It’s a shift in how people work, plan, think, and make decisions.
And communicating that shift? It has to come from all angles:Â Top-down. Bottom-up. Middle-out.
The most successful teams start by asking:
- Who’s ready to lead?
- Who’s open to follow?
- And who’s going to need a little nudge?
Once you’ve found your people, we help you get them organised, aligned, and activated.
The Fix: Build a Cross-Functional AI Squad
Over the past year, we’ve helped organisations across industries build internal global AI Squads — small, focused teams that drive adoption from the inside out.
Practical, cross-functional groups made up of natural leaders who champion change, setting the tone for the rest of the organisation who:
- Identify high-value use cases
- Pressure-test tools and workflows
- Build organisation-wide buy-in
- And crucially… deliver measurable results
Who Goes in Your Squad?
Here’s how we help structure them.
Functional LeadsÂ
Pulled from Marketing, Content, CX, analytics – wherever AI can make a difference.Â
- Spot high-impact use cases grounded in real business need
- Bring frontline insights into day-to-day pain points
- Consider how AI will affect team structure, workflows, and processes
- Keep efforts aligned with business priorities — not just shiny tools
Geographical Leads
Your market experts and regulatory radar.Â
- Tailor AI strategy to local context –Â culture, customer behaviours, and workflows
- Flag compliance risks early (laws and tools can vary widely by region)
- Help translate head office ambition into local action
Because one-size-fits-all rarely fits anyone.
3. People & Ethics Lead
Guiding change with empathy, clarity, and care. People-first. Purpose-led
- Partner with functional leads to map how roles, skills, and workflows will evolve
- Lead internal comms, upskilling, and capability-building across teams
- Put ethical guardrails in place to keep AI safe, fair, and responsible
- Ensure AI decisions reflect your values and build long-term trust
Cross-Functional Liaisons
The partners your squad can’t function without
Your AI leads don’t work in isolation — they collaborate closely with:
- IT & Data – For integration, access, security, and governance
- Legal – For privacy, IP, and risk management
- HR & Change – For training, adoption, and team support
- Finance – For vendor reviews, ROI tracking, and contracts
These teams aren’t leading the AI work – but they make it possible.
“If you want to go fast, go alone. If you want to go far, go together.”
The Sceptics
Yes, bring them in on purpose:
- Challenge assumptions and groupthink
- Ask the uncomfortable questions others avoid
- Spot risks, gaps, and unintended consequences before they become problems
Handled well, they become your biggest asset. Not blockers; just the kind of pushback that makes your thinking sharper and work better.
Executive Sponsor
Non-negotiable. You need a senior voice who can:
- Set the strategic direction and priorities
- Unlock budget, tools, and resources when it counts
- Clear roadblocks that slow things down
This isn’t just stakeholder support — it’s leadership.
No sponsor = no progress. Full stop.
Bringing It All Together
If you want AI to actually stick and scale, don’t start with the tech.
Start with the team.
The right squad isn’t a taskforce or a side project — it’s a cross-functional mix of champions, challengers, and connectors who make adoption real.
And when you’re ready to scale, we help turn that core squad into a network of internal champions — without the chaos.
What Happens When You Get It Right
Here’s what our clients are seeing:
- Clarity and faster adoption
- Higher-quality use cases
- Stronger business buy-in and investment
- Less resistance, more momentum
- AI becomes embedded — not bolted on
Want help building your AI squad?
We’ve supported global brands, scale-ups, and teams juggling a tonne of competing priorities.
DM me or book a free 30-minute Squad Strategy call.
Let’s get your team set up to lead the change — not react to it.
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