Terms & Conditions
AI Growth Academy
Catherine & Stephen Toms
ABN: 17690402996
Last Updated: January 2026
AI Growth Academy is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
For participants located in the European Union or United Kingdom, we also comply with the EU General Data Protection Regulation (GDPR) and UK GDPR.
This policy explains:
- The personal information we collect and how it is collected
- How and why we use personal information
- How we store and protect personal information
- How you can access and correct your personal information
- How you may make a privacy complaint
What Personal Information Do We Collect?
The type of personal information we collect from you may include:
- Name, address, telephone, email and other contact information
- Personal qualifications and employment details (role, organisation, industry)
- Financial details to process payments
- Feedback, survey responses, and training participation records
- Website usage data (IP address, browser type, pages visited)
- Visual and audio recordings from training sessions
We only collect personal information that is reasonably necessary to provide our training services and comply with our legal obligations.
How Do We Collect Your Information?
We collect personal information in several ways:
Directly from you:
- Course registration and booking forms
- Webinar and event sign-ups
- Contact forms, emails, and phone calls
- Pre-training questionnaires and surveys
- Payment transactions
Automatically:
- Website cookies and analytics tools
- Attendance tracking via video conferencing platforms
- Email engagement (opens, clicks)
From third parties:
- Payment processors
- LinkedIn and other professional networking platformsÂ
Recording of Training Sessions
We record all virtual training sessions and webinars conducted via Zoom for the following purposes:
- Providing recordings to participants who attended
- Quality assurance and training improvement
- Safety, security, and dispute resolution
- Compliance and record-keeping
What this means:
- By registering for virtual training, you consent to being recorded
- Recordings may capture your video, audio, chat messages, and screen shares
- Recordings are stored securely with access limited to AI Growth Academy personnel and session participants
- Recordings are retained for 12 months then securely deleted
- Short edits from recordings may be used for marketing purposes
Opting out:
- You may keep your camera and microphone off during sessions
- Note that opting out may limit your ability to fully participate
In-person events:
- We may photograph or film in-person training for promotional purposes or quality assurance
- By attending in-person events, you consent to being photographed or filmed
- You may opt out by notifying us in writing before the event
How Do We Use Your Information?
We use your personal information to:
- Provide access to courses, webinars, and training materials
- Process registrations, payments, and manage accounts
- Facilitate training sessions and event administration
- Respond to enquiries and provide support
- Send newsletters, course updates, and educational content
- Inform you about products and services that may interest you
- Improve our training content and delivery
- Conduct analytics and market research
- Comply with legal and regulatory obligations
Marketing Communications
We may use your contact information to provide you with information about our training, courses, webinars, and services which we consider may be of interest to you.
You can opt out at any time by:
- Clicking the unsubscribe link in any email
- Emailing us at catherine@aigrowthacademy.com.au
- Updating your preferences in your account
If you re-engage with us after unsubscribing (e.g., registering for a new course, attending a webinar), you will be opted back into marketing communications but can unsubscribe again at any time.
Third-Party Service Providers
We use trusted third-party service providers to help us deliver our services, including:
- Payment processors (Stripe, PayPal)
- Video conferencing platforms (Zoom)
- Email and marketing platforms (HubSpot)
- Website analytics (Google Analytics)
- Advertising platforms (LinkedIn, Meta, Google)
- Cloud storage and hosting providers
These providers may change from time to time as we update our technology. All providers are contractually required to protect your information and use it only for the purposes we specify.
We do not sell, rent, or trade your personal information to anyone.
International Data Transfers
Your personal information may be stored or processed by third-party service providers with servers located outside Australia (including the United States and European Union).
We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law and, where applicable, GDPR requirements.
Cookies and Website Analytics
Cookies
We use cookies on our website to improve your experience, remember your preferences, and analyse how you use our site. You can configure your browser to reject cookies, but this may affect website functionality.
Analytics
We use Google Analytics and other analytics tools to understand how visitors use our website. This information helps us improve our services but does not personally identify you.
Advertising
We use remarketing services (Google Ads, LinkedIn Ads, Meta Ads) to show relevant advertisements to previous website visitors. You can manage advertising preferences through:
Storage and Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Security measures include:
- Secure encrypted data transmission (SSL)
- Password-protected systems and access controls
- Secure cloud storage with reputable providers
- Regular security audits and updates
- Staff training on data protection
We store personal information electronically and in hard-copy form. When information is no longer needed, we destroy or de-identify it in accordance with our retention schedule.
Retention periods:
- Financial records: 7 years (Australian taxation law requirement)
- Training participation records: 2-3 years
- Zoom recordings: 12 months
- Marketing data: Until you unsubscribe or request deletion
Access and Correction
You have the right to access the personal information we hold about you and request its correction if you believe it is inaccurate, incomplete, or out-of-date.
To request access or correction:
- Email us at catherine@aigrowthacademy.com.au
- We will respond within 30 days
We may refuse access in limited circumstances, such as where:
- It would have an unreasonable impact on the privacy of others
- Access is prohibited by law
Your Rights (EU/UK Participants)
If you are located in the EU or UK, you have additional rights under GDPR:
- Right to erasure (“right to be forgotten”) – request deletion of your data
- Right to data portability – receive your data in a portable format
- Right to object – object to processing for specific purposes
- Right to restrict processing – request we limit how we use your data
To exercise these rights, contact us at catherine@aigrowthacademy.com.au.
Privacy Complaints
If you believe we have breached the Australian Privacy Principles or GDPR, you may lodge a complaint by:
- Contacting us at catherine@aigrowthacademy.com.au
- Providing details of your complaint in writing
- We will investigate and respond within 30 days
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website at www.aigrowthacademy.com.au/privacy-policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
AI Growth Academy
Catherine & Stephen Toms
Email: catherine@aigrowthacademy.com.au
Phone: 0479 189 123
Website: www.aigrowthacademy.com.au
Last Updated: January 2026
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