AI is changing how work gets done faster than most organisations are changing the way they work.

AI use is growing quickly, but in many organisations it’s still sitting at the surface. Individuals are using the tools, productivity is improving, but the processes, workflows and ways of working around them haven’t kept up. So adoption stalls. 

We see this gap every week through our work with teams: building capability, redesigning workflows and helping organisations move beyond individual AI use. The wider research backs it up too. Deloitte, BCG and McKinsey all point to the same pattern: adoption is moving faster than organisations are redesigning work around it.

These guides look at what it takes to close that gap: what gets in the way, what helps, and what needs to change to create value at scale.